Discover Palazzo Vecchio's Arnolfo Tower

Arriving at the Palazzo Vecchio Tower, the staff were friendly and our PDF tickets on my phone from headout were quickly acknowledged and scanned. Getting the tickets in advance and avoiding lining up was very convenient. The tickets arrived in my email account about two hours after making a online purchase, with all the informaton I required. The tower was wonderful and as the number of people are limited we had the place to ourselves. Great views and easier to climb than the Duomo di Firenze.

The Hall of 500 and the view from the tower

We were in a tower. My dream to see Duomo from the top came true, I was happiest person on Earth today.

Used the audio! To listen to each part of the museum. It was clean and well preserved! Tower steps had handrails and windows kept it very cool!

It worked as planned. No delays, thank you

100 euros for four people with a kid is way too much. There is a lot to see in Florence for less money and a better experience. I don't recommend

The tower was closed due to the heat. But there were visitors on the dome and bell tower of the cathedral at the same time. We would like our money back.

I did not like it at all, in fact it seemed to me a fraud because I do not know why they did not let us go up to the part of the Tower leaving us only until less than halfway to some windows. Total fraud

First, I did not receive tickets in an email. Then when i contacted your chatbox, it sent me 4 , but One of 4 tickets did not open and when I tried to solve the issue with your chatbot, it did not help .... the same was when I tried to retrieve those tickets online from your website. And the ticket that did not open was the one of the adult, the main one....I really ask for reimbursement.

It's great not to have to queue for tickets. On the other hand, when we went up to the tower, we learned that we couldn't get into the last section because of the rain, so we couldn't reschedule the visit or get a partial refund. We went up to the first level, which offers an interesting view of the city and the Duomo.

Convenient queue-jumping. Beautiful experience going up the Tower. Definitely needs to be done.

A top tip for future visitors

Very well organized, friendly and smiling staff

Perfect organization Smooth tour Guide ok at height

The protocols of the classroom, the museum, the tornado.

Arriving at the Palazzo Vecchio Tower, the staff were friendly and our PDF tickets on my phone from headout were quickly acknowledged and scanned. Getting the tickets in advance and avoiding lining up was very convenient. The tickets arrived in my email account about two hours after making a online purchase, with all the informaton I required. The tower was wonderful and as the number of people are limited we had the place to ourselves. Great views and easier to climb than the Duomo di Firenze.

Everything about the museum was amazing, I'm glad we did not skip it during our trip. The room of geographical maps was my favorite exhibit.

Extraordinary museum. It's not the first time we've been there, and we'll be going again.

The Hall of 500 and the view from the tower

We were in a tower. My dream to see Duomo from the top came true, I was happiest person on Earth today.

Used the audio! To listen to each part of the museum. It was clean and well preserved! Tower steps had handrails and windows kept it very cool!

Amazing architecture and history

Beautiful, highly highly recommended.

It worked as planned. No delays, thank you

Waiting time at the reception is comfortable and air-conditioned. The local guide explains very well (Renata) and solves any doubts.

Seeing the statue of David in person was amazing. We really loved seeing Michelangelo's unfinished statues as it helped us gain an understanding of his process. A video on gilded wooden panels was really interesting too. A stunningly finely embroidered tapestry was another favourite too. Had issues with both the Headout app & email on the day. I was able to access the app and tickets the night before but at the meeting pint neither the app or 'show tickets' tab in the email would open. Very weird. I had no trouble with any other travel apps on my phone so it wasn't an Internet access issue. Also, I had booked for 9:30am session but the 2 tickets the host gave us were forv8:55-9am & 9-9:15am. Fortunately we stayed as long as we like in the gallery so all ended well.

You cannot go to Florence and not see David! The tour guide arranged our entry quickly, bringing us from the meeting point, a short walk from the Accademia, straight into the entrance. The quick entry was worth the price, this visit isn't cheap though!! There are some wonderful pieces here, so take your time to explore, rather than head straight for David. And when you turn into the gallery to see him, perfectly positioned in great natural light, it does take your breath away. Also, walking all around him to get the full effect, you will admire Michelangelo's attention to detail, something I never fully appreciated from photos previously. Thus can be a short visit, but definitely worth it!!

Everything about the museum was amazing, I'm glad we did not skip it during our trip. The room of geographical maps was my favorite exhibit.

I booked the tickets and it was easy to get them delivered, I bought the child's ticket quickly and the line was about 15 minutes. Good service

Extraordinary museum. It's not the first time we've been there, and we'll be going again.

The Statue of David The marble statues

The purchasing system was fast and I was able to avoid a long queue. Everything was ok.

Seeing Michelangelo's David up close was amazing! The skip-the-line ticket is worth it, as it's very crowded and busy

The host was kind and helpful. We really appreciated not having to queue in the sun.

It was an unforgettable experience! The guide took us to the exact spot, avoiding the huge queue! I recommend it!

Admission was very fast, the company's personnel attended us immediately

Very easy to use, easy entry to the museum thanks to an accompanying guide. Beautiful gallery

David of course. All of the other work was just as fantastic!

David sculpture. Mesmerized me.

The statues are beautiful and impressive, especially the famous David!

Beautiful and excellently curated museum.

The awe presented by seeing DAVID is inspiring, and not having to wait in line was very good! Thank you.

The meeting point was in the full sun on a VERY HOT day and the person meeting us was nowhere to be found. I eventually found him 15 mins after the propsed meeting time and he said he was taking another group into the gallery at the time. It was not a pleasant experiance at all.

The whole team were so friendly. We decided to go with a guide tour for €15 each which was fantastic. Marta took us on a journey of the rise of renaissance art, which was vivid, informative and fun. Fantastic.

David absolutely stunning The highlight for us I have been here three times He always blows my Mind Carved out of stone

Entered the museum even earlier than the chosen time, everything was perfect! Impeccable service and super recommended experience!

The meeting point for the tickets was so hard to find as the picture was just of a door ! If you had said it was in the square opposite we elukd have found it...that being said we saw 2 lads who work for you who were absolutely brilliant!! Well done to them and although we were late they sorted it all out for us .....Thankyou guys ! Didn't wait long in queue and David was well worth all the worry !! 😍

We had to do the quest waiting for our guide, then reclaiming we have to go to some other place to get sticker, then back to meet point and then we still had to wait some time untill we get inside, so we were late for our entry time. It made us to feel nervous as we had ufizzi entrance booked later. But except this moments visit went fine, it was a great experience to see all those pieces of art

Great experience. David is of course the centrepiece but other pieces of art are also beautiful. Booking through Headout was seamless and all communications were timely and clear. Happy with the whole experience.